At the end of 2019, RED had the pleasure of visiting Norway and the country’s Hitachi Construction Machinery dealer Nasta for the second consecutive November. On this occasion, we were on the trail of two construction companies, who are advocates of the technology inherent within the Hitachi Support Chain after-sales programme.
Footsteps of the Vikings
Our first shoot location was the popular tourist destination of Larvik, the home of groundworks and drainage company H&K Sandnes. It is also where the Vikings sailed in to build Norway’s first town at Kaupang around the year 800, which became a busy hub for trade and production.
And so it is for the modern-day construction industry with a wide range of projects running in the area for H&K Sandnes and its fleet of 13 Hitachi machines. The company has taken out a full service contract and extended warranty for all of its Zaxis excavators with Nasta, and is an active user of Hitachi’s remote monitoring system, Global e-Service – the reason for RED’s visit.
In particular, it was the first customer we had met who is making use of the new ConSite Pocket App. This shows alerts in real-time for issues arising with H&K Sandnes’ machines and recommendations on what action to take, as well as enabling it to see the location of its fleet.
The power of data
Another advancement was the reason for our second shoot with contractor, Simen Berge, at Nasta’s impressive new Oslo branch. His company, Berge Bygdeservice’s latest acquisition is a Hitachi mini excavator with technology available from ABAX.
This market-leading software platform enables the new Zaxis-6 range of minis to communicate with Global e-Service. It simplifies fleet management and maintenance for machine owners and allows Berge Bygdeservice to access operational data on its four Hitachi excavators.
Based in Lillestrøm, Simen (now 23) started working at the age of 16 (when he was still studying) and had already used the money hereceived from friends and family to celebrate his confirmation (to the church) to buy his first tractor! Watch Simen’s interview here.
Travel buddies
As always, a massive shout and special thanks to: our Nasta hostess Jannike for looking after us so well and pointing us in the direction of our favourite Norwegian chocolate; and our Hitachi travel buddy Jasmin for her enthusiasm and dedication to the cause of all things connected to the Support Chain programme.
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